A massive 8.2 magnitude earthquake hit the northern region of Chile in South America on April 1, causing untold damage to the area. We send our thoughts and prayers to all families and individuals affected by this incident, and hope for a fast and speedy recovery.

02In order to enable LINE users to check on the safety of their relative and loved ones in Chile and aid in disaster relief efforts, we will be making all calls made to landlines and cellular phones in Chile through our service LINE Call free of charge for one week. Users in countries where the service is offered will not have to worry about telephone fees or charges.

This applies for calls made through LINE Call from all countries where the service can be used to all landlines or cellular phones in Chile. Calls between LINE users will remain free of charge.

The details of free calls through LINE Call are written below. 

Countries Where LINE Call is Available
Columbia, Japan, Mexico, Peru, Philippines, Spain, Thailand, United States
*The iPhone (iOS) version of LINE Call will be released at a later date.
* For Android users, update to latest version of LINE to use LINE Call.

From April 3 till April 10 (23:59 Chile time)

From LINE, tap More and then LINE Call. Calls made to landlines or cellular phones during the above period will be free of charge.

Please Note
The amount of time allotted per free call is between 15 and 20 minutes. The call will end automatically after that time period is exceeded. This measure is to prevent abuse of the system, and we ask in advance for your understanding. Calls to unaffected countries will be charged as normal. Free calls are limited only to people residing in Chile. Chileans living in other countries cannot be called for free.

What is LINE Call?
LINE Call is a service that lets users call landlines and mobile phones even if they aren’t registered on LINE.